Health and Nutrition

Healthcare Navigator Program

Healthcare Navigators are here to help with your questions about CoverME.gov!

What is CoverME?

CoverME.gov is Maine’s Health Insurance Marketplace – the place to go to find an affordable health insurance plan that fits your needs and your budget.

What are Healthcare Navigators?

Navigators are trained to offer you in-person assistance in understanding your options on CoverME.gov and applying if you so choose, and they can also answer questions over the phone.  They can help you access programs that could lower your monthly premiums and reduce your out-of-pocket costs.

Navigators are available through local Community Action Agencies in Maine. Our services are free and unbiased.

What is Open Enrollment?

Open Enrollment is the period when any qualified individual can enroll in health coverage through the Health Insurance Marketplace.  We anticipate Open Enrollment going from November 1st through December 15th 2020, but please check back in fall 2020 to confirm these dates.

What is a Special Enrollment Period?

Some people may be able to enroll in a CoverME.gov plan even if the Open Enrollment Period is closed.

You may qualify if you:

  • Were recently married
  • Had a baby or adopted a child
  • Had a change in immigration status
  • Moved to a new place where the plans are different
  • Were recently released from jail
  • Lost health insurance recently, but not if the loss is due to non-payment or voluntarily dropping COBRA.

You usually have 60 days from the date of the event to enroll.


HOURS: Monday to Friday, 8:30 a.m. – 4:30 p.m.

TELEPHONE: (855) 806 7333

This project is supported by Funding Opportunity Number CA-NAV-15-001 from the U. S. Department of Health and Human Services, Centers for Medicare & Medicaid Services. The contents provided are solely the responsibility of the authors and do not necessarily represent the office views of HHS or any of its agencies.

Notice of Accessible Communications:

Western Maine Community Action’s Navigator Program is committed to ensuring our services are accessible to all. Our communications, in-person services, and programs can be provided in accessible formats, which we facilitate by offering translation services (in-person or over the phone), large print materials, and more, upon request, to ensure all people have an equal opportunity to participate. We also collaborate with community partners to facilitate the provision of services to a wide variety of clients with different needs and abilities.

Requests can be made:

By phone: 855 806 7333

By mail: 20A Church St, East Wilton, Maine, 04234